Finance

Finance

The seventh largest bank in the banking system in Israel, operating 36 branches all over the country.

 

 

Yaron Giat

Director of the Communications Department

The goals that the client set before us

A system for monitoring extensions in the IPCentrex switchboard.

The solution

Aspire extension monitoring system receives the CTI reports of the extensions from Bezeq's IPCentrex switchboard in the cloud and displays the switchboard extension reports by customer groups and branches.

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The result

Establishment of an innovative system for monitoring branches according to a detailed characterization in response to the requirements of the "Payment Services Law" and the ability of the branch managers to respond quickly.