With Optimus - You get a call center management system, made especially for you. Enjoy total control of everything that is being done at your call center.
SmartCC, developed by aspire, easily interacts with them, and offers a unique user experience, flexible and stylish, perfectly fitted for the dynamic characters of the israeli call center.
Know what happens in every call, in every branch, at any extension, at all times, with Click Server - a series of effective control & management tools
Upgrade your call enter system with modules that are available for purchase separately, easily embedded in your contact center system.
Document the customer journey and quickly retrieve recorded conversations >>
Effectively bridge the number of incoming calls and call center limits >
Prevent endless waiting and provide an optimal customer experience >>
Discover the customer experience beyond to the line, in every branch in the organization >>
Save valuable time at the call center and give your customer better service >>
For more than 20 years, we at ASPIRE get up every morning and are focused on one and only mission:
To help you get the best out of your call center and telephony system. This is through the development of the most advanced software solutions, their full implementation in your business and the dissemination of knowledge, experience and expertise that help you manage the call center better, enjoy maximum control in real time, provide your customers with excellent service, sell more and lead your business to success.
