The leading company in the world for secure logistics solutions including armored transport, cash management services, ATM networks, international transportation and more. The company’s clients include retail clients and financial and government institutions.
Lior Bark
Service mannager
The establishment of an advanced call center solution for the call center that will handle the movement of Brinks vehicles and inquiries from the company's customers, will provide a convenient interface for operation by the shift managers and will offer an extensive set of reports in real time and at a historical level.
The Aspire Optimus call center system, which includes self-built reports by the customer from a real-time and historical report generator, recordings, queue management, call forwarding to the operator's mobile phones to work from home during the Corona period. The system receives the CTI reports of the extensions from Bezeq's IPCentrex center and displays the status of the representatives on the real-time screen of Moked Aspire.
Aspire's call center solution on Bezeq's secure servers, which combines full integration between IPCentrex and Aspire and enables a high level of service and exceptional professionalism
